1) Information We Collect
We may collect information in the following ways:
- Information you provide: such as your name, email address, order details, and message content when you contact us or submit a request.
- Automatic data: such as IP address, browser type, device information, pages visited, referring URLs, and approximate location based on IP.
- Cookies & similar technologies: used for site functionality, analytics, performance measurement, and advertising where enabled.
2) How We Use Information
We may use collected information to:
- Respond to customer support messages and order-related questions
- Maintain, operate, protect, and improve the Site
- Understand usage patterns and site performance
- Detect and prevent fraud, abuse, and security issues
- Provide advertising attribution and performance measurement where applicable
- Comply with legal obligations and enforce our policies
3) Cookies & Analytics
Cookies are small text files stored on your device. We may use cookies for core website functionality, user preferences, analytics, and advertising support. You can control cookies through your browser settings. Disabling cookies may affect some Site features.
4) Advertising, Tracking & Affiliate Disclosure
The Site may contain advertisements, tracking tools, or affiliate links. If you click certain links or complete a purchase through a partner page, we may receive compensation. Third-party advertising or analytics partners may use cookies, pixels, or similar technologies to deliver relevant content, measure campaign performance, and understand user behavior.
For more information about the use of this website, you may also review our Terms of Service.
5) Sharing of Information
We do not sell your personal information. We may share information only in limited circumstances, such as:
- Service providers: hosting services, analytics platforms, customer support tools, payment-related partners, and security vendors that help us operate the Site.
- Legal reasons: when required to comply with laws, legal process, government requests, or to protect rights, safety, and property.
- Business transfers: in connection with a merger, acquisition, financing, sale of company assets, or transition of services, where permitted by law.
6) Data Retention
We retain information only for as long as necessary for the purposes described in this Privacy Policy, including customer support, fraud prevention, business records, legal compliance, and dispute resolution, unless a longer retention period is required or permitted by law.
7) Security
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is fully secure, and we cannot guarantee absolute security.
8) Children’s Privacy
The Site is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through the Site, please contact us so we can review and delete it when appropriate.
9) Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain processing. To make a privacy-related request, contact us using the email below. We may need to verify your identity before processing your request.
- Request access to the information you submitted to us
- Request correction of inaccurate information
- Request deletion where applicable
- Manage cookies through your browser settings
- Contact us regarding support communications and data usage questions
10) International Visitors
If you access the Site from outside the country in which the Site is operated, your information may be transferred to, stored, and processed in jurisdictions that may have different data protection laws than your own.
11) Third-Party Websites
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies before submitting any information to them.
12) Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with a revised “Last updated” date. Continued use of the Site after such changes means you accept the updated Policy.
13) Contact
If you have questions about this Privacy Policy, your personal information, or want to submit a privacy-related request, contact us at: support@sugarharmony.org